Click2Call
Click-2-Call's live assistance service provides three
web-based communication options which help companies bridge the
gap between online and offline communication.
Click-2-Call Gives You:
Click-2-Call Gives Your Customers:
Click-2-Call Gives You:
Significant Increase of Online Sales Leads
According to industry research, online sales can increase between 40%-60% when using a Click-2-Call type service. Consumers prefer live interaction when they encounter problems using your website. This enables an online customer the ability to purchase while browsing the particular item they are looking for, thereby completing the transaction.
Improve Return on Website Investment
You have already spent time and money developing a website as well as advertising on the Internet. Click-2-Call maximizes the return on website investment by enabling web browsers to become customers without dropping off your site at the crucial point of decision. Even a modest increase in average sales conversion rate can significantly increase online sales and profits.
Satisfied, Repeat Customers
Customers who have a positive experience on your site will come back again and recommend you to friends. Adding Click-2-Call enhances user experience, resulting in satisfied, loyal customers.
Shorter Sales Cycle
Be there for your user’s moment of indecision. Don’t let users leave and buy somewhere else or at another time.
Important Customer Information
The more you know about your visitors, the better equipped you are to respond to their needs. Find out who your potential customers are, where they are calling from, what time they contact you and more in order to make sure that your site is tailored for the right audience.
Easy Implementation and Scalability
Because Click-2-Call is so easy to implement, your site will not suffer from any disruptions or down time. Strong support channels mean that Click-2-Call’s staff will answer any installation questions you have clearly and quickly. Click-2-Call additionally allows you to tailor the button size and color scheme specifically to your website. You can position the button in the most effective place to maximize its effectiveness.
Click-2-Call Gives Your Customers:
Live Interaction in Real Time
Make sure your online visitors get the answers they need WHEN they need them. Consumers vastly prefer a real time live connection when they are making a purchase. Because browsers prefer live telephone interaction to other means of resolving their questions, businesses have been focusing their efforts and resources on ways that maximizes their capabilities to better communicate with customers who are ready to buy online.
Security
A majority of online buyers still do not like to put their credit card information on the web. Let your visitors feel good about what they are buying. Your explanation could be the difference between a sale and an abandoned shopping cart. Allay fears about credit card theft by providing customers with the ability to pay over the phone.
Flexibility
Click-2-Call makes sure that your customers can choose their preferred communication mode, giving them the choice of the phone, Internet call (VoIP), or online chat. Click-2-Call offers a variety of options that can be used in parallel, designed to help you achieve your goal of successful sales.
24/7 Availability
Today’s online customers are impatient. They want constant and immediate accessibility. With Click-2-Call’s Call Forward feature, you can make sure that your customers find you, reducing your number of missed calls.
Let's get started!
Are you ready to unleash the full potential of your dealership's web site? Contact fusionZONE™ our one of our sister companies and we'll develop a strategy that maximizes your return on investment. |
